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The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization or individual can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In "QBQ! The Question Behind the Question"(r)," " Miller explains how negative, ill-focused questions like Why do we have to go through all this change? and Who dropped the ball? represent a lack of personal accountability. Conversely, when we ask better questions QBQs such as What can I do to contribute? or How can I help solve the problem? our lives and our organizations are transformed. THE QBQ! PROMISEThis remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. "QBQ!" is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. "QBQ!" was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author hasreceived over the years. "

Hey, you. Are you debating whether to destroy something with your bare hands or curl up on the couch for a decade or two? This book will solve all of your problems. (Sheesh, that's aiming a bit high.) This book is a cup of hot coffee, a ginormous bar of chocolate, or the magical fairy that comes over and does your dishes while you lie in the fetal position clutching a fluffy pillow. Sometimes when life falls apart the only acceptable response is hysterical laughter. When things get so far gone, so spectacularly a world away from any plans you made or dreams you dreamed, you feel it bubbling up inside of you and you scream, "It's not fair!" And it isn't. Fair is an illusion, and life is weird. This book will help you laugh at life's absurd backhands. This book is an empathetic groan of our collective unfairnesses. You might want to throw it across the room, and you might want to hug it like your new best friend. This book is QBQ! the Question Behind the Question: Practicing Personal Accountability at Work and in Life download ebook pdf about us sitting down together in our shared mess, taking a deep breath, gripping hands, looking the hard stuff in its beady little eyeballs, and bahahahaaing at it. Life's not fair, but we can learn to love this life we didn't choose.

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Author: John Miller
Number of Pages: 148 pages
Published Date: 01 Mar 2005
Publisher: Putnam Publishing Group,U.S.
Publication Country: New York, NY, United States
Language: English
ISBN: 9780399152337
Download Link: Click Here
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